Important Customer Information

Prices and Shipping Costs

All prices include VAT and Uk shipping costs,Shipping constitutes a small percentage of the final amount and this will be clearly visible on the receipt we send with the goods, please note we have a minimum total order value of £9.99 otherwise a £3 small order charge applies

Sales Agreement

All products, services and prices shown in our online shop are not legally binding. After entering all personal contact information and by clicking the "order now" button on the order confirmation page, the order is considered binding. You will receive order confirmation automatically by email immediately after the order process has been completed.

Terms and Conditions

All Terms and Conditions are presented on the on this web site and may be downloaded. Order data and the Terms and Conditions are also part of our order confirmation e-mail, which we send to you after the order processing has been completed.

Delivery

Information about availability and delivery period are part of the product description on the product page. If there is no information available you should receive your goods providing we have stock within 2 - 7 days after the placement of your order.

Cancellation

You may withdraw from the sale within two 7 days without any justification, as long as you send your cancellation in writing (letter, fax, e-mail) or if you return the goods to us. If you are a professional buyer or freelancer the current statutory provisions for the return of goods shall apply.The time frame for the return of goods begins when you have received the goods. Please send the goods to:

Cps, 9 Northbourne rd,Clacton on Sea,Essex Co15 6dl

The buyer is responsible for all shipping costs related to the return of the goods.

Returns requested after a 7 day period will be decided upon at our discretion and will incur a 20% restocking fee

Please note our current company Terms and Conditions.

Warranty

The warranty applies based on current statutory provisions. Additional information about manufacturer"s warranties can be found in the product manuals.

Our customer hotline is available during the week from 9:30 a.m. to 5.30 p.m. at following number: 01255 426839 or by e-mail: solarpanelsonline@yahoo.co.uk